At 3C Vision Pte Ltd (“3C Vision”, “we”, “our”, or “us”), your privacy and trust are very important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you interact with our website, products, and services. By visiting our website or making a purchase, you agree to the terms outlined in this policy.

1. Information We Collect
   When you shop with us, register an account, or contact us, we may collect the following information:
   • Personal Identification Data: Name, email address, billing and shipping address, contact number.
   • Account Information: Login details and preferences (if you create an account).
   • Order & Transaction Data: Payment details (processed securely through third-party providers), purchase history, invoice details.
   • Technical Data: IP address, browser type, operating system, device information, pages you visit, and cookies.
   • Communication Data: Emails, live chat, or messages exchanged with our support team.
     
     
2. How We Use Your Information
   We process your data to:
   • Fulfill, confirm, and deliver your orders.
   • Provide customer support and respond to inquiries.
   • Send you important service updates and promotions (only with your consent).
   • Improve our website, product offerings, and overall shopping experience.
   • Conduct internal analysis to understand customer preferences.
   • Comply with legal, regulatory, or tax requirements.
     
     
3. Sharing of Information
   We do not sell or rent your personal data to third parties. However, we may share information in the following cases:
   • Service Providers: Payment gateways, logistics/delivery partners, IT support, and marketing platforms to help us operate our business.
   • Legal Requirements: To comply with applicable laws, regulations, or government requests.
   • Business Transfers: In case of merger, acquisition, or company restructuring, your data may be transferred as part of our assets.
     
     
4. Data Security
   We take appropriate technical, administrative, and organizational measures to safeguard your data against unauthorized access, alteration, or loss. These include encryption technologies, secure servers, and limited staff access. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute protection.
   
   
5. Cookies & Tracking Technologies
   Our website uses cookies and similar technologies to:
   • Enhance user experience and personalize browsing.
   • Remember shopping cart and login details.
   • Analyze website traffic and trends.
   You can disable cookies in your browser settings, but some features of our website may not function properly.
   
   
6. Your Rights
   As our customer, you have the right to:
   • Access & Correct: Request a copy of your personal data and update inaccurate information.
   • Delete Data: Ask us to remove your personal information, subject to legal retention requirements.
   • Withdraw Consent: Opt-out of receiving promotional emails or newsletters at any time.
   • Data Portability: Request transfer of your personal data to another service provider where applicable.

   For any requests, email us at sales@3cvision.com.sg.

7. Third-Party Links
   Our website may include links to external websites (e.g., payment providers, partners). We are not responsible for the privacy practices of these third parties. Please review their policies before sharing your personal data.
   
   
8. Data Retention We retain your personal data only as long as necessary to:
   • Complete your orders.
   • Provide ongoing customer support.
   • Fulfill our legal, tax, and accounting obligations.
   After this period, your data will be securely deleted or anonymized.
   
   
9. International Transfers
   If your personal data is transferred outside of Singapore, we ensure that the receiving party provides adequate protection in line with the Singapore Personal Data Protection Act (PDPA) and international data protection standards.
   
   
10. Updates to This Policy
    We may update this Privacy Policy from time to time to reflect changes in law, technology, or business operations. The latest version will always be available on our website, and material changes will be communicated to you via email or website notice.
    
    
11. Contact Us
    If you have questions about this Privacy Policy or how your personal data is handled, please contact us:
    
    3C Vision Pte Ltd 📍
    27 Mandai Estate, Innovation Place #06-11, Singapore 729931
    Email: sales@3cvision.com.sg
    Tel: +65 9188 7036